Services

  1. Add to Wish List Handbook of Research on Entrepreneurship in Professional Services

    Handbook of Research on Entrepreneurship in Professional Services

    Edited by Markus Reihlen, Andreas Werr
    The expert contributors discuss entrepreneurship and innovation from a number of different perspectives, including the entrepreneurial professional team, the entrepreneurial firm and the institutional environment. The first part of the b...
    Hardback (2012)

    List price £172.00

    Member price £154.80

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    £48.00

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  2. Add to Wish List User-based Innovation in Services

    User-based Innovation in Services

    Edited by Jon Sundbo, Marja Toivonen
    This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognising the fact that user...
    Hardback (2011)

    List price £142.00

    Member price £127.80

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    £25.00

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  3. Add to Wish List The Handbook of Innovation and Services

    The Handbook of Innovation and Services

    Edited by Faïz Gallouj, Faridah Djellal
    This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.
    Paperback (2011)

    List price £61.95

    Member price £49.56

    Hardback (2010)

    List price £254.00

    Member price £228.60

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    £49.56

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  4. Add to Wish List The Knowledge Economy at Work

    The Knowledge Economy at Work

    Edited by Cristina Martinez-Fernandez, Ian Miles, Tamara Weyman
    There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigati...
    Hardback (2011)

    List price £115.00

    Member price £103.50

  5. Add to Wish List Platforms, Markets and Innovation

    Platforms, Markets and Innovation

    Edited by Annabelle Gawer
    Annabelle Gawer presents cutting-edge contributions from 24 top international scholars from 19 universities across Europe, the USA and Asia, from the disciplines of strategy, economics, innovation, organization studies and knowledge mana...
    Paperback (2011)

    List price £50.95

    Member price £40.76

    Hardback (2009)

    List price £137.00

    Member price £123.30

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    £40.76

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  6. Add to Wish List The Provision of Public Services in Europe

    The Provision of Public Services in Europe

    Edited by Hellmut Wollmann, Gérard Marcou
    The book is the first of its kind to provide a comparative analysis of the provision of social and public services in France, Italy, Germany, the UK and Norway.
    Hardback (2010)

    List price £109.00

    Member price £98.10

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    £25.00

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  7. Add to Wish List The Handbook of Service Industries

    The Handbook of Service Industries

    Edited by John R. Bryson, Peter W. Daniels
    Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led econom...
    Paperback (2009)

    List price £55.95

    Member price £44.76

    Hardback (2007)

    List price £202.00

    Member price £181.80

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    £44.76

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  8. Add to Wish List Measuring and Improving Productivity in Services

    Measuring and Improving Productivity in Services

    Faridah Djellal, Faïz Gallouj
    The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The...
    Hardback (2008)

    List price £102.00

    Member price £91.80

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    £25.00

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  9. Add to Wish List Creating Experiences in the Experience Economy

    Creating Experiences in the Experience Economy

    Edited by Jon Sundbo, Per Darmer
    Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creatio...
    Hardback (2008)

    List price £109.00

    Member price £98.10

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    £25.00

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  10. Add to Wish List Innovation in Public Sector Services

    Innovation in Public Sector Services

    Edited by Paul Windrum, Per Koch
    This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and dr...
    Hardback (2008)

    List price £104.00

    Member price £93.60

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    £25.00

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  11. Add to Wish List The New Service Economy

    The New Service Economy

    Luis Rubalcaba
    This valuable new book contributes greatly to a better understanding of the service economy. By exploring the key dimensions, available empirical evidence and associated policy implications, the author comprehensively investigates the ne...
    Hardback (2007)

    List price £126.00

    Member price £113.40

  12. Add to Wish List Knowledge Intensive Business Services

    Knowledge Intensive Business Services

    Edited by Marcela Miozzo, Damian Grimshaw
    This book focuses on the development of Knowledge Intensive Business Services (KIBS) and the associated market characteristics and organisational forms. It brings together reputed scholars from a mix of disciplines to explore the natur...
    Hardback (2006)

    List price £115.00

    Member price £103.50

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    £25.00

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